Becoming a digital service provider
Proximus wants to become a digital service provider, connecting everyone and everything so people can live better and work smarter. Our ambition is to bring new technologies in an easy way to our customers and improving their lives and work environment. We want to favor a new digital eco-system, open to partnerships and collaboration with new emerging players and offer our customers access to new technologies and their benefits in an easy and customer friendly way. It’s by means of new application-led and service-oriented solutions that customers will experience the true meaning of Proximus’ customer centricity mission.
It’s our ultimate objective to service our customers and offer them a superior customer experience with a quality and service that can be experienced through our best quality integrated network, easy-to-use and innovative solutions, best accessibility & local reach, and proactive servicing.